Hello Shri. Thomas Anthony
I am sorry to inform you that at present there is need for a asianet data online internet connection as i have already have a internet connection from other Internet service provider.. It is fact that i have applied for asianet data online connection on 20.1.2010 (wednesday) through a executive named sanjeev who came to collect my application from Kadavanthara office of Asianet. While discussing about the date of providing connection, he said that with in 2 days. I had waited for 2 days and contacted costomer care of asianet. They said that as my location is at padivatom i have to contact the asianet office of Kakkanad. After contacting Kakkanad office, on Friday morning the Kakkanad office persons contacted me over phone and they came to house and put a cable to my house. While asking them they said thay they are only concenred with the wiring of cable. And the modem and configeration provision will be done by other technicians and other teams. When I called Kakkanad office again they replied that they will bring the modem and configer the connection make ready to use by next day that is Satarday. On saturday when i did not got the connection till 3 pm I have tried contacted again to Kakkanad office. but I did not any reply from other end. Then I contacted the sales executive and asked when will get the connection. He said that probably the technicians used to bring the modem and configer the conection on the very next day of cabling. He also said that I will get the connection on that day itselft means on Saturday 23.1.2010. After waiting till evening I have contacted Kakkanad office over phone and asked why they did not bring the modem or configered a connection. Then they said that it will take some more days as there is some problem with the signals in my area. Then I replied him that I wish to cancel the application for a new connection if they cannot complete the connection urgently. Saturday and sunday i arranged a temporory dial up connection through mobile. The very next monday and tuesday i have waited for the connection but they do not even contacted me till wednesday i.e till 27.1.2010. Then I applied for a new internet connection to other Internet provider. They arranged the connection on the same day evening. I am very happy with their service.
I do applied for Asianet Data online because I already have previous experience in using Asianet connection at Trivandrum with another Mac Id and Password. Later I have switched over to BSNL broad band connection. As i have been working in Computer & web site field for more than 9 year, I have suggested to so many of my co-workers and colleagues about geting Asianet data online connection for their individual usage and for the studies of their children. Many of them are using the Asianet connection still even they have BSNL land line connection and GPRS enabled most modern Mobile phones. The image I was keeping about asianet data online had loose its colour by the last experience i had at Ernakulam. For nothing for just geting a connection.
I am sending this emial to consider me to cancell my application for a new asianet data online which I have submitted through Sajeev, on 20.1.2010.
--- On Tue, 2/2/10, Asianet wrote:
From: Asianet
Subject: Welcome Mail
To: name (name not mentioned) @yahoo.com
Date: Tuesday, February 2, 2010, 4:28 PM
Asianet DataLine
Dear Subscriber, 02 February 2010
Asianet DataLine Services welcomes you to the world of high-speed Internet browsing through our Hybrid cabled broadband network. Asianet Satellite Communications Ltd. is the largest company in Kerala providing Cable TV services both in analog and digital formats, broadband Internet access, and having our own popular cable TV channels like ACV, Rosebowl, Hi, ACV Jukebox, ACV Medley etc.
Asianet DataLine offers a variety of broadband plans – Unlimited, Time based, Data Transfer based plans. We have post-paid and prepaid schemes. We also provide web hosting, web development, portal services and VOIP services. In short our bouquet of services caters to all our customers’ internet and web based requirements.
Your subscription details as recorded by us are mentioned below. If you find any discrepancies, please do get back to us .This will help us to maintain your updated details and improve our communications with you.
Name: (name not mentioned)
Address: (address deleted)
ERANAKULAM.
Plan: WOW 199 Monthly RD:500.
Landline number: Nil.
Mobile Number: (number deleted)
Email address: Nil.
Alternate Email address: (email deleted)
Your subscriber code is: (code number deleted)
Activation Date: 31/01/2010
If you have purchased the modem on an outright basis, you could also subscribe to our Annual Maintenance Contract (AMC) .The AMC will entitle you to have your modem serviced within the validity period. For details contact our nearest Customer Care Centre.
Customers who have subscribed to our limited data transfer or time based plans, to know your daily usage, can simply click on the “My Account “tab on the login page. Also we request you to keep your system virus free using updated anti virus software to avoid unwanted data transfer. It is also recommended that you logout of the connection when you are not using the internet connection.
Please read our terms and conditions printed on the reverse of your subscription form.
For the convenience of making payments we have the ONLINE payment option. To register your self for this service please visit our web site at http://asianetdataline.com
To further clarify your doubts and queries, or if you have any suggestions, you could call our helpline, any time. You could also send us an email through our Web site or update your self of our latest services at http://asianetdataline.com.
Thank you for subscribing to Asianet DataLine services and we assure you of our best and prompt support always.
Yours sincerely,
For Asianet DataLine,
Thomas Anthony
AVP– Corporate Customer Care.
_____
NB: You could access our centre wise - customer care email ids or telephone numbers from our web site at http://asianetdataline.com.
_____
Our Helpline numbers:
Trivandrum : 0471 - 2575222. - 24 Hours / 7 days a week.
Attingal : 0470-3204404
Varkala : 0470 - 3208808.
Kollam : 0474 - 2741292 / 3294777.
Alleppey : 0477 - 2239949 / 59.
Kottayam : 0481 - 2302222. - 24 Hours / 7 days a week.
Kochi : 0484 - 2359554. - 24 Hours / 7 days a week.
Trichur : 0487 - 2320913 / 2323742. - 24 Hours / 7 days a week.
Palakkad : 0491 - 9847032740 / 2547147 / 2547305
Calicut : 0495 - 2723222.
Thalaserry : 0490 - 3209900
Attingal : 0470 - 3204404
Karunagapally : 0474 -2749694
Perinthalmana : 04933 -325600.
-
---
I am sorry to inform you that at present there is need for a asianet data online internet connection as i have already have a internet connection from other Internet service provider.. It is fact that i have applied for asianet data online connection on 20.1.2010 (wednesday) through a executive named sanjeev who came to collect my application from Kadavanthara office of Asianet. While discussing about the date of providing connection, he said that with in 2 days. I had waited for 2 days and contacted costomer care of asianet. They said that as my location is at padivatom i have to contact the asianet office of Kakkanad. After contacting Kakkanad office, on Friday morning the Kakkanad office persons contacted me over phone and they came to house and put a cable to my house. While asking them they said thay they are only concenred with the wiring of cable. And the modem and configeration provision will be done by other technicians and other teams. When I called Kakkanad office again they replied that they will bring the modem and configer the connection make ready to use by next day that is Satarday. On saturday when i did not got the connection till 3 pm I have tried contacted again to Kakkanad office. but I did not any reply from other end. Then I contacted the sales executive and asked when will get the connection. He said that probably the technicians used to bring the modem and configer the conection on the very next day of cabling. He also said that I will get the connection on that day itselft means on Saturday 23.1.2010. After waiting till evening I have contacted Kakkanad office over phone and asked why they did not bring the modem or configered a connection. Then they said that it will take some more days as there is some problem with the signals in my area. Then I replied him that I wish to cancel the application for a new connection if they cannot complete the connection urgently. Saturday and sunday i arranged a temporory dial up connection through mobile. The very next monday and tuesday i have waited for the connection but they do not even contacted me till wednesday i.e till 27.1.2010. Then I applied for a new internet connection to other Internet provider. They arranged the connection on the same day evening. I am very happy with their service.
I do applied for Asianet Data online because I already have previous experience in using Asianet connection at Trivandrum with another Mac Id and Password. Later I have switched over to BSNL broad band connection. As i have been working in Computer & web site field for more than 9 year, I have suggested to so many of my co-workers and colleagues about geting Asianet data online connection for their individual usage and for the studies of their children. Many of them are using the Asianet connection still even they have BSNL land line connection and GPRS enabled most modern Mobile phones. The image I was keeping about asianet data online had loose its colour by the last experience i had at Ernakulam. For nothing for just geting a connection.
I am sending this emial to consider me to cancell my application for a new asianet data online which I have submitted through Sajeev, on 20.1.2010.
--- On Tue, 2/2/10, Asianet
From: Asianet
Subject: Welcome Mail
To: name (name not mentioned) @yahoo.com
Date: Tuesday, February 2, 2010, 4:28 PM
Asianet DataLine
Dear Subscriber, 02 February 2010
Asianet DataLine Services welcomes you to the world of high-speed Internet browsing through our Hybrid cabled broadband network. Asianet Satellite Communications Ltd. is the largest company in Kerala providing Cable TV services both in analog and digital formats, broadband Internet access, and having our own popular cable TV channels like ACV, Rosebowl, Hi, ACV Jukebox, ACV Medley etc.
Asianet DataLine offers a variety of broadband plans – Unlimited, Time based, Data Transfer based plans. We have post-paid and prepaid schemes. We also provide web hosting, web development, portal services and VOIP services. In short our bouquet of services caters to all our customers’ internet and web based requirements.
Your subscription details as recorded by us are mentioned below. If you find any discrepancies, please do get back to us .This will help us to maintain your updated details and improve our communications with you.
Name: (name not mentioned)
Address: (address deleted)
ERANAKULAM.
Plan: WOW 199 Monthly RD:500.
Landline number: Nil.
Mobile Number: (number deleted)
Email address: Nil.
Alternate Email address: (email deleted)
Your subscriber code is: (code number deleted)
Activation Date: 31/01/2010
If you have purchased the modem on an outright basis, you could also subscribe to our Annual Maintenance Contract (AMC) .The AMC will entitle you to have your modem serviced within the validity period. For details contact our nearest Customer Care Centre.
Customers who have subscribed to our limited data transfer or time based plans, to know your daily usage, can simply click on the “My Account “tab on the login page. Also we request you to keep your system virus free using updated anti virus software to avoid unwanted data transfer. It is also recommended that you logout of the connection when you are not using the internet connection.
Please read our terms and conditions printed on the reverse of your subscription form.
For the convenience of making payments we have the ONLINE payment option. To register your self for this service please visit our web site at http://asianetdataline.com
To further clarify your doubts and queries, or if you have any suggestions, you could call our helpline, any time. You could also send us an email through our Web site or update your self of our latest services at http://asianetdataline.com.
Thank you for subscribing to Asianet DataLine services and we assure you of our best and prompt support always.
Yours sincerely,
For Asianet DataLine,
Thomas Anthony
AVP– Corporate Customer Care.
_____
NB: You could access our centre wise - customer care email ids or telephone numbers from our web site at http://asianetdataline.com.
_____
Our Helpline numbers:
Trivandrum : 0471 - 2575222. - 24 Hours / 7 days a week.
Attingal : 0470-3204404
Varkala : 0470 - 3208808.
Kollam : 0474 - 2741292 / 3294777.
Alleppey : 0477 - 2239949 / 59.
Kottayam : 0481 - 2302222. - 24 Hours / 7 days a week.
Kochi : 0484 - 2359554. - 24 Hours / 7 days a week.
Trichur : 0487 - 2320913 / 2323742. - 24 Hours / 7 days a week.
Palakkad : 0491 - 9847032740 / 2547147 / 2547305
Calicut : 0495 - 2723222.
Thalaserry : 0490 - 3209900
Attingal : 0470 - 3204404
Karunagapally : 0474 -2749694
Perinthalmana : 04933 -325600.
-
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